How can we help?

General

• Company overview
• Customer Support

Orders & Shipping

Order status, shipping options, and store pickup.

• Buy Online, Pick Up In Store & Curbside
• Shipping & Delivery Options
• Order Status

Returns & Exchanges

Return policy, exchanges, refunds, and store credit.

• Refunds & Store Credit
• Returns & Exchanges

Rewards & Payments

• Gift Cards
• Ulta Beauty Rewards Credit Card
• Ulta Beauty Rewards
• Promotions & Payments

Store Experience

Store locations, hours, and in-store services like GLAMLab and curbside pickup.

• In-Store Services
• Store Locator & Hours

Account & Ulta.com

Managing your account, login, and the Ulta.com website and app.

• Ulta.com & App Help
• Manage Your Account

Salon Services

Booking, pricing, and policies for in-store hair, skin, and brow salon services.

• Salon Services & Pricing
• Booking & Managing Appointments

Products & Ingredients

Product details, ingredients, and safety recall information.

• Product Recalls & Safety Alerts
• Product Information & Ingredients